Our principal motivation is to consider the pet as a member of a family and not only an animal. So, we have a great diversity of products to attend all our customers from who are more concerned with price until who are looking for super premium brands.

Beside the diversity of products available, we have a differential concept in our employees’ roles. All of them will be considered a pet consulter and will be able to help our customer with the best product to attend their needs, performing a differential, unique and personal attendance. With this, we intend to approach our customers to our staff in a relationship of trust and friendship, as real neighbors.

To finish, we will prioritize the quality of our services, serving only a limited number of animals in order to ensure the well-being of our direct customers (the pets) and our staff. The goal is to result in the safety of the pet, the satisfaction of its owner, the motivation of our staff, and the loyalty of our customers.